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Patients & Visitors Overview

Patients & Visitors
24/7 HEALTHCARE SERVICE

Welcome to Helivon Lifecare Hospital, whether you are coming to us for medical care or visiting a loved one, we are committed to providing a safe, comfortable, and compassionate experience.

This overview is designed to help you navigate our facilities, understand our services, and know what to expect during your time with us.

Our Commitment to You

We strive to deliver high-quality healthcare supported by skilled professionals, advanced medical technology, and a patient-centered approach. Every patient and visitor is respected, informed, and supported throughout their journey with us.

Preparing for Your Visit

Before arriving, we encourage patients to review appointment details, bring necessary documents, and be aware of any pre-visit instructions. Visitors should check current visitation guidelines, which may vary depending on unit policies or patient needs.

During Your Stay

Our dedicated team is here to support you at every step. From admissions to discharge, we aim to create an environment that promotes healing and comfort. Patients will receive clear communication regarding their treatment plan, daily care routines, and available support services.

Visitor Information

We recognize the vital role that friends and family play in patient recovery. Visitors are welcome within designated hours and are expected to follow hospital guidelines to ensure a calm and safe environment for all. Amenities such as waiting areas, cafeterias, and parking are available to make your visit convenient.

Support Services

To enhance your experience, we offer a range of support services, including:

  • Patient advocacy & counseling
  • Interpretation services
  • Spiritual care and chaplaincy
  • Billing and insurance assistance
  • Special needs and accessibility support

Safety & Privacy

Your safety, comfort, and privacy are our top priorities. The hospital follows strict health, sanitation, and confidentiality protocols to ensure every patient receives trustworthy and respectful care.